If they denie me I will appeal and sue Matrix. I have contributed to my employers wealth and they offer STD so why woould the company you work for let me be treated like this? I will be working with my HR service team where I work to try to help some like me. It is just sad that I have to be treated this way. If you work for a job with the same company for over 38 years like I have and help them become a million dollar making company. This company only makes your health worse by stalling your claim. Good luck getting the best care and help from Matrix Absence management for your health needs. You must remember this is an insurance company that your employer pays. No one but your claiment is able to give you any information which even worse when your claiment goes on a holiday. You cant call the phone number and ask for the claiments supervisor either because he will not return you calls. You think you are getting help but then the person working on your claim goes on a holiday for 5 to 6 days leaving you hanging. They lie and tell you they know nothing about how or when your employer gets payment to you. They lie to your face and then once in a while at a rare time they will tell you the truth. That tells me Matrix cares nothing about my health and my needs. My claiment told me on the phone the he and his company work for my employeer. Matrix Absence Management is your worst nightmare if you are sick injured or needing help getting through STD. Horrible Management of Claims Beware of More Headaches when Dealing with this Company

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